We charge a flat rate of $9.95 per order for postage US-wide except for Hawaii and Alaska which is a flat rate of $24.95. All Canada orders have a flat rate of $19.95. All items are posted via the United States Postal Service.
Free postage for all US orders over $100.
Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply. Please allow up to at least 14 business days for shipping and if any items are personalized shipping could take 14-30 business days with a personalization fee. However, we will offer you a store credit for any item that is unexpectedly delayed. Please allow enough time to order all items due to some products being handcrafted and or limited supply.
If you’re not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased, store credit or exchange. Please contact us via the contact page for a returns form.
PLEASE NOTE: no exchanges or returns are offered for sale items or personalized items. All items that are personalized cannot be returned nor exchanged!
We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.